The hotel offers amenities for your comfortable stay and unforgettable experiences
Wi-Fi
Parking
Valet parking
24-hour services
24-hour security
Babysitting
General
Smoking allowed in designated areas
Wi-Fi
Parking
Safe deposit box
VIP check-in/ -out
Express check-in/ -out
Concierge desk
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Adults only
Baggage storage
Locker room
Allergy-free rooms
Fireplace
Fire extinguishers
Key access
Sports & Fitness
Cycling
Table tennis
Guest Parking
Electric kettle
Services
Paid airport shuttle
Valet parking
Room service
Housekeeping
Car rental
Laundry
Dry cleaning
Tours/Ticket assistance
Dining
Restaurant
Snack bar
Bar/ Lounge area
Packed lunches
Special diet menus
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Board games
Children's play area
Game room
Spa & Leisure
Outdoor swimming pool
Night club
Entertainment
Garden area
Leisure/ TV room
Spa & wellness center
Massage
Room features
Air conditioning
Heating
Soundproofed rooms
Sitting area
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Show more
Location
Chalsa Hill Top,
Chālsa,
India,
West Bengal
Map view
Chalsa Hill Top,
Chālsa,
India,
West Bengal
Reviews and Ratings
Feedback from previous guests about their experience.
86%
liked the hotel and would stay again
8.6/10
Great
Rooms
8.2
Location
8.5
Service
8.2
Dining
7.5
Guest reviews
8.6/10
based on 6 reviews
7.8
7.8/10 based on 70 reviews
Richard
United Kingdom,
February
2024
8.4/10
The hotel is nestled among lush greens, offering a spacious and comfy room with a soothing green view. The service is attentive and interactive, although some amenities may not align with the hotel's policy. The location is unique, away from congested areas, providing a relaxing stay close to nature. The dining experience offers variety but could improve in food presentation. The ample facilities enhance the overall stay.
Rooms
9.0
The rooms with French windows offer a soothing green view and are exceptionally spacious, giving a cozy feel.
Service
8.0
The staff is helpful and attentive to guests' preferences, ensuring a personalized experience.
Location
10.0
The hotel covers about 20 acres of lush greens, providing a unique and serene setting close to natural attractions.
Dining
7.0
The dining experience offers a lot of variety but could enhance the food presentation for a more engaging experience.
Facilities
8.0
The facilities provided are ample and welcoming, enhancing the overall stay experience.
John
United Kingdom,
January
2024
7.2/10
The hotel is situated on Chalsa hill in Dooars, making it a very good place to relax and rejuvenate. The rooms are spacious with a balcony that opens up to a verandah overlooking a beautifully landscaped lawn. The service is a mix of rude encounters but also courtesy and friendliness. The dining experience offers a delicious spread, although it can be repetitive. The facilities are decent overall.
Rooms
8.0
The rooms are spacious with a balcony and open up to a verandah overlooking a beautifully landscaped lawn. It would be beneficial to have at least one water supply for washing feet and face.
Service
7.0
The service is a mix of rude encounters but also courtesy and friendliness. Special thanks to Ms.Bijayeta & Balram from the front office and Mr Arnab Ganguly and team from the dining area for being very supportive and attentive.
Location
6.0
The hotel is on Chalsa hill in Dooars, providing a good place to relax. It is difficult to locate but offers access to nearby attractions like a Tea Estate and Gorumara, Jaldapara, Phuentsholing, and Bengal Safari.
Dining
8.0
The dining experience offers a delicious spread, although it can be repetitive at times. The staff in the dining area are supportive and attentive.
Facilities
7.0
The facilities are decent overall, with amenities like room service, housekeeping, and tours/ticket assistance available.
Marjorie
United Kingdom,
December
2023
8.0/10
I had a comfortable stay at this hotel, with basic rooms but a beautifully located suite. The staff were incredibly helpful, especially Ms. Bijayeta & Balram from the front office and Mr Arnab Ganguly and team from the dining area. The location on Chalsa hill in Dooars offered a great advantage in terms of climate, covering about 20 acres. However, the dining experience was a bit mundane with repetitive options, though they did offer a mix of South Indian, North Indian, and continental items.
Rooms
7.0
The suite I stayed in was beautifully located and comfortable.
Service
9.0
The staff, from room service to the front office and dining area, were all very friendly, supportive, and attentive.
Location
9.0
The hotel's location on Chalsa hill in Dooars was fantastic, providing a better advantage of climate in the area and covering a sizable area of 20 acres.
Dining
7.0
While the dining options were varied with South Indian, North Indian, and continental items, they lacked a bit of ingenuity in presentation and keeping the food warm.
Facilities
Charles
United Kingdom,
August
2023
8.4/10
I had a wonderful stay at this hotel surrounded by lush greens on Chalsa hill in Dooars. The rooms were clean and well-maintained, although a bit distant from the reception or dining area. The staff, especially Ms. Bijayeta, Balram, and Mr Arnab Ganguly, were incredibly friendly and attentive, going above and beyond to assist.
Rooms
8.0
The rooms, despite being slightly distant from common areas, were clean and well-maintained.
Service
9.0
The service was exceptional, with the staff being very supportive, helpful, and attentive. Special thanks to Ms. Bijayeta, Balram, and Mr Arnab Ganguly for their outstanding service.
Location
9.0
Nestled among lush greens, this hotel offers a tranquil setting with a perfect climate advantage. It's neither too hilly nor crowded, making it an ideal retreat in North Bengal.
Dining
7.0
The dining experience was delightful, with a variety of delicious dishes. The food was tasty, although it could benefit from better methods to keep it warm.
Facilities
9.0
The hotel offers all necessary amenities in a beautiful setting, making the stay truly enjoyable.
Pete
United Kingdom,
August
2023
8.6/10
The suite I stayed in was beautifully located both outside and inside the rooms, offering spacious accommodations for up to three occupants without needing extra camp cots or mattresses. The service was top-notch, from the courteous staff assisting in planning day trips to the seamless booking of vehicles. The location, nestled on a little hillock amidst lush greenery, was both elegant and convenient. The dining experience was delicious with a variety of North and South Indian dishes, although the food could have been better maintained. The hotel's facilities were well-equipped and well-maintained, providing a comfortable stay overall.
Rooms
9.0
The suite provided spacious and beautifully located accommodations.
Service
9.0
The staff was very courteous and helpful in planning day trips and booking vehicles.
Location
8.0
The hotel's location on a hillock amidst lush greenery was elegant and convenient.
Dining
8.0
The dining experience offered a delicious variety of dishes, though some improvements could be made in food presentation.
Facilities
9.0
The hotel's facilities were well-equipped and well-maintained, contributing to a comfortable stay.
David
United Kingdom,
July
2023
8.2/10
The hotel offers spacious rooms with the convenience of accommodating a third person comfortably on the existing duvet. Despite some minor damp spots on a couple of walls, the rooms are large and connect to a garden, providing a standard stay value at ₹6500 post-tax. The service, though lacking in decision-making empowerment, is courteous and personalized, catering to individual guest preferences. The tranquil location amidst lush greenery is ideal for exploring the nearby Gorumara National Park and tea gardens, with tastefully designed cottages enhancing the peaceful Dooars stay.
Rooms
8.0
The rooms are spacious and can easily host a third person on the existing duvet. Despite being a bit old, they offer ample space and connect to a garden.
Service
7.0
The service, while lacking decision-making authority, is cordial and attentive to guest needs.
Location
9.0
The location is beautifully surrounded by greenery, offering a professional setup and ample space for all guests. It is perfect for exploring the Gorumara National Park and nearby attractions like samsing-sultaneykhola and jhalkng-bindu.
Dining
8.0
The dining experience is fantastic with a well-spread and sumptuous menu, though a slight improvement in food presentation warmth maintenance would be beneficial.
Facilities
9.0
The hotel provides excellent dining options and facilities for a comfortable stay.
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